Refund Policy

Our Refund Policy

We want you to be satisfied with your purchase. This policy outlines our refund and return process for beauty products.

Eligibility for Returns

Items must be returned in original, unused condition and in original packaging within 30 days of purchase to be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, certain products (like opened skincare or makeup items) cannot be returned. Please check product details for specific exclusions.

Refund Process

Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days.

Exchanges

If an item is defective or damaged, you may request an exchange for the same item. Contact us within 7 days of receiving the product to initiate an exchange.

Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item was defective or sent in error. Original shipping fees are non-refundable.